Assessing Job Performance Using Brief Self-report Scales: the Case of the Individual Work Performance Questionnaire

• Autores: Pedro J. Ramos Villagrasa, Juan Ramón Barrada González, Elena Fernández del Río, Linda Koopmans
• Localización: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, ISSN 1576-5962, Vol. 35, Nº 3, 2019, págs. 195-205
• Idioma: inglés
• DOI: 10.5093/jwop2019a21
• Títulos paralelos:
  • La evaluación del desempeño en el trabajo con escalas de autoinforme breves: el cuestionario de desempeño laboral individual
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 21 Citas
• Resumen
  • español

    Job performance is considered the “ultimate dependent variable” in human resource management, turning its assessment into a capital issue. The present study analyzes the functioning of a brief 18-item self-report scale, the Individual Work Performance Questionnaire (IWPQ), which measures the main dimensions of job performance (task performance, contextual performance, and counterproductive behaviors) in a wide variety of jobs. Participants were 368 employees who voluntarily answered a questionnaire including the IWPQ, other performance scales, and the NEO-FFI. Descriptive statistics, exploratory structural equation modeling, and correlations were performed. Results show that the IWPQ has a tridimensional structure with adequate reliability, exhibits significant associations with other measures of performance, and its association with personality traits is similar in terms of direction and strength of the correlations between other job performance measures and personality. We conclude that the IWPQ is an adequate measure of job performance but with emphasis on behaviors aimed toward organizations.

  • English

    El desempeño laboral es considerado la “variable dependiente definitiva” en recursos humanos, convirtiendo su evaluación en algo crucial. El presente estudio analiza el funcionamiento de una escala autoinformada breve de 18 ítems, el Individual Work Performance Questionnaire (IWPQ), que mide las principales dimensiones del desempeño laboral (desempeño de tarea, desempeño contextual y comportamientos contraproductivos en el trabajo) en una amplia variedad de trabajos. Los participantes fueron 368 empleados que voluntariamente completaron un cuestionario que incluía el IWPQ, otras escalas de desempeño y el NEO-FFI. Se llevaron a cabo estadísticos descriptivos, modelos exploratorios de ecuaciones estructurales y correlaciones. Los resultados muestran que el IWPQ tiene una estructura tridimensional con una fiabilidad adecuada, mostrando asociaciones significativas con el resto de medidas de desempeño. En cuanto a los factores de personalidad, el IWPQ muestra correlaciones similares a las de los otros instrumentos de desempeño analizados. Se concluye que el IWPQ es un instrumento adecuado para medir de manera breve y autoinformada el desempeño laboral, pero con énfasis en los comportamientos dirigidos hacia la organización.

• Referencias bibliográficas
  • Adler, S., Campion, M., Colquitt, A., Grubb, A., Murphy, K., Ollander-Krane, R., & Pulakos, E. D. (2016). Getting rid of performance ratings:...
  • Aiken, L. R. (1980). Content validity and reliability of single items or questionnaires. Educational and Psychological Measurement, 40, 955- 959....
  • Aguinis, H. (2013). Performance management. Upper Saddle River, NJ: Pearson Prentice Hall.
  • Alonso, P., Moscoso, S., & Cuadrado, D. (2015) Procedimientos de selección de personal en pequeñas y medianas empresas españolas [Personnel selection...
  • Asparouhov, T., & Muthen, B. (2009). Exploratory structural equation modeling. Structural Equation Modeling, 16, 397-438. https://doi. org/10.1080/10705510903008204
  • Aubé, C., Rousseau, V., Mama, C., & Morin, E. M. (2009). Counterproductive behaviors and psychological well-being: The moderating effect...
  • Baloch, M. A., Meng, F., Xu, Z., Cepeda-Carrion, I., Danish, & Bari, M.W. (2017). Dark Triad, perceptions of organizational politics andcounterproductive...
  • Barrada, J. R., Castro, Á., Correa, A. B., & Ruiz-Gómez, P. (2018). The tridimensional structure of sociosexuality: Spanish validation...
  • Barrada, J. R., Navas, J. F., Ruiz de Lara, C. M., Billieux, J., Devos, G., & Perales, J. C. (2019). Reconsidering the roots, structure,...
  • Barrick, M. R., & Mount, M. K. (1991). The Big Five personality dimensions and job performance: A meta-analysis. Personnel Psychology,...
  • Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85, 349-360. https://doi.org/10.1037/0021-9010.85.3.349
  • Berry, C. M., Ones, D. S., & Sackett, P. R. (2007). Interpersonal deviance, organizational deviance, and their common correlates: A review...
  • Bishara, A. J., & Hittner, J. B. (2012). Testing the significance of a correlation with nonnormal data: Comparison of Pearson, Spearman, transformation,...
  • Bishara, A. J., & Hittner, J. B. (2015). Reducing bias and error in the correlation coefficient due to nonnormality. Educational and Psychological Measurement,...
  • Borman, W. C., Penner, L. A., Allen, T. D., & Motowidlo, S. J. (2001). Personalitypredictors of citizenship performance. International...
  • Bragg, C. B., & Bowling, N. A. (2018). Not all forms of misbehavior are created equal: Differential personality facet-counterproductive...
  • Brown, T. A. (2006). Confirmatory factor analysis for applied research. New York, NY: Guilford Press.
  • Burke, M. J., Sarpy, A. S., Tesluk, P. E., & Smith-Crowe, K. (2002). General safety performance: A test of a grounded theoretical model....
  • Campbell, J. P., & Wiernik, B. M. (2015). The modeling and assessment of work performance. Annual Review of Organizational Psychology...
  • Carlos, V. S., & Gouveia, R. (2016). Development and validation of a selfreported measure of job performance. Social Indicators Research,...
  • Chiaburu, D. S., Oh, I.-S., Berry, C. M., Li, N., & Gardner, R. G. (2011). The five-factor model of personality traits and organizational...
  • Cohen, J. (1992). A power primer. Psychological Bulletin, 112, 155-159. https:// doi.org/10.1037/0033-2909.112.1.155
  • Costa, P., & McCrae, R. R. (2008). Inventario de personalidad NEO revisado (NEO PI-R). Inventario NEO reducido de cinco Factores (NEO-...
  • Cronbach, L. J., & Gleser, C. G. (1957). Psychological tests and personnel decisions. Urbana, IL: University of Illinois Press.
  • Dalal, R. S. (2005). A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior....
  • Dalal, R. S., Baysinger, M., Brummel, B. J., & Lebreton, J. M. (2012). The relative importance of employee engagement, other job attitudes,...
  • Dávila, M. C., & Finkelstein, M. A. (2010). Predicting organizationalcitizenship behavior from the functional analysis and role identityperspectives:...
  • DeNisi, A. S., & Murphy, K. R. (2017). Performance appraisal and performance management: 100 years of progress? Journal of Applied Psychology, 102,...
  • Díaz-Vilela, L., Díaz-Cabrera, D., Isla-Díaz, R., Hernández-Fernaud, E., & Rosales-Sánchez, C. (2012). Adaptación al español de la escala de...
  • Fabrigar, L. R., Wegener, D. T., MacCallum, R. C., & Strahan, E. J. (1999). Evaluating the use of exploratory factor analysis in psychological research....
  • Fernández del Río, E., Barrada, J. R., & Ramos-Villagrasa, P. J. (2018). Bad behaviors at work: Spanish adaptation of the workplace deviance scale....
  • Fine, S., & Edward, M. (2017). Breaking the rules, not the law: The potential risks of counterproductive work behaviors among overqualified employees....
  • Fritz, C., & Sonnentag, S. (2006). Recovery, well-being, and performancerelated outcomes: The role of workload and vacation experiences....
  • Garrido, L. E., Barrada, J. R., Aguasvivas, J. A., Martínez-Molina, A., Arias, V. B., Golino, H. F., ... Rojo-Moreno, L. (2018). Is small...
  • Gorgievski, M. J., Bakker, A. B., & Schaufeli, W. B. (2010). Work engagement and workaholism: comparing the self-employed and salaried employees....
  • Hoffman, B. J., Blair, C. A., Meriac, J. P., & Woehr, D. J. (2007). Expanding thecriterion domain? A quantitative review of the OCB literature....
  • Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives....
  • Hurtz, G. M., & Donovan, J. J. (2000). Personality and job performance: The Big Five revisited. Journal of Applied Psychology, 85, 869-879....
  • Judge, T. A., & Kammeyer-Mueller, J. D. (2012). General and specific measures in organizational behavior research: Considerations, examples,...
  • Koopmans, L. (2015). Individual Work Performance Questionnaire instruction manual. Amsterdam, NL: TNO Innovation for Life – VU University...
  • Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., De Vet, H. C. W., & van der Beek, A. J. (2013). Measuring individual work performance: Identifying...
  • Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., De Vet, H. C. W., & Van Der Beek, A. J. (2014). Construct validity of the Individual...
  • Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Lerner, D., De Vet, H. C. W., & Van Der Beek, A. J. (2016). Cross-cultural adaptation...
  • Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de VetHenrica, C. W., & van der Beek, A. J. (2011). Conceptual frameworksof...
  • Koopmans, L., Bernaards, C., Hildebrandt, V., van Buuren, S., van der Beek, A. J., & de Vet, H. C. W. (2013). Development of an individual...
  • Lawshe, C. H. (1975). A quantitative approach to content validity. Personnel Psychology, 28, 563-575. https://doi.org/10.1111/j.1744-6570.1975.tb01393.x
  • Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior andworkplace deviance: The role of affect and cognitions. The Journalof...
  • Lepine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review...
  • MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991). Organizational citizenship behavior and objective productivity as determinants...
  • Me edovi , J., & Petrovi , B. (2015). The Dark Tetrad: Structural properties and location in the personality space. Journal of Individual...
  • Morf, M., Feierabend, A., & Staffelbach, B. (2017). Task variety and counterproductive work behavior. Journal of Managerial Psychology, 32,...
  • Muñiz, J., Elosua, P., & Hambleton, R. K. (2013). Directrices para la traducción y adaptación de los test: segunda edición [International...
  • Murphy, K. R. (2008). Explaining the weak relationship betweenjob performance and ratings of job performance. Industrial andOrganizational...
  • Muthén, L. K., & Muthén, B. O. (1998-2015). Mplus user’s guide. Seventh edition. Los Angeles, CA: Muthén & Muthén.
  • Navarro-Carrillo, G., Beltrán-Morillas, A. M., Valor-Segura, I., & Expósito, F. (2017). What is behind envy? Approach from a psychosocial perspective...
  • Organ, D. W., & Paine, J. B. (1999). A new kind of performance for industrial and organizational psychology: Recent contributions to the...
  • Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship...
  • Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance....
  • R Core Team. (2019). R: A language and environment for statistical computing. R Foundation for Statistical Computing. Vienna, Austria. URL...
  • Rehman, U., & Shahnawaz, M. G. (2018). Machiavellianism, job autonomy, and counterproductive work behaviour among Indian managers. Journal...
  • Rhemtulla, M., Brosseau-Liard, P. É., & Savalei, V. (2012). When can categorical variables be treated as continuous? A comparison of robust...
  • Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal,...
  • Rogers, K.-A., & Kelloway, E. K. (1997). Violence at work: Personal and organizational outcomes. Journal of Occupational Health Psychology, 2,...
  • Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings...
  • Sackett, P. R. (2002). The structure of counterproductive work behaviors: Dimensionality and relationships with facets of job performance. International...
  • Sackett, P. R., & DeVore, C. J. (2001). Counterproductive behaviors at work. In N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran...
  • Sackett, P. R., & Lievens, F. (2008). Personnel selection. Annual Reviewof Psychology, 59, 419-450. https://doi.org/10.1146/annurev.psych.59.103006.093716
  • Salgado, J. F. (2002). The Big Five personality dimensions and counterproductive behaviors. International Journal of Selection and Assessment,...
  • Salgado, J. F. (2003). Predicting job performance using FFM and non-FFM personality measures. Journal of Occupational and Organizational Psychology,...
  • Salgado, J. F., & Cabal, Á. L. (2011). Evaluación del desempeño en la administración pública del Principado de Asturias: Análisis de las...
  • Salgado, J. F., Moscoso, S., Sanchez, J. I., Alonso, P., Choragwicka, B., & Berges, A. (2015). Validity of the five-factor model and their...
  • Sánchez-Carracedo, D., Barrada, J. R., López-Guimerà, G., Fauquet, J., Almenara, C. A., & Trepat, E. (2012). Analysis of the factor structure of...
  • Scullen, S. E., Mount, M. K., & Goff, M. (2000). Understanding the latent structure of job performance ratings. Journal of Applied Psychology, 85,...
  • Selenko, E., Mäkikangas, A., Mauno, S., & Kinnunen, U. (2013). How does job insecurity relate to self-reported job performance? Analysing curvilinear...
  • Viswesvaran C., & Ones, D. S. (2017). Job performance: Assessment issues in personnel selection. In A. Evers, N. Anderson, & O. Voskuijl...
  • Werner, J. M. (1994). Dimensions that make a difference: Examining theimpact of in-role and extrarole behaviors on supervisory ratings.Journal...
  • Woehr, D. J. (2008). On the relationship between job performance andratings of job performance: What do we really know? Industrial andOrganizational...