Disconnecting to detach: the role of impaired recovery in negative consequences of workplace telepressure

• Autores: Xinyu Hu, Alecia M. Santuzzi, Larissa K. Barber
• Localización: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, ISSN 1576-5962, Vol. 35, Nº 1, 2019, págs. 9-15
• Idioma: inglés
• DOI: 10.5093/jwop2019a2
• Títulos paralelos:
  • Desconectar para desvincularse: el papel de la mala recuperación en las consecuencias negativas de la telepresión en el trabajo
• Enlaces
  • Texto completo  1 (pdf)   2 (pdf) 
• Dialnet Métricas: 5 Citas
• Resumen
  • español

    RESUMEN Las tecnologías de información y comunicación (TIC) ofrecen las ventajas de estar conectados y aumentar la flexibilidad laboral de los empleados, aunque tienen consecuencias conductuales y psicológicas negativas. Esta investigación analiza las consecuencias que tiene la telepresión, referida a la preocupación y urgencia en responder rápidamente a mensajes relativos al trabajo (utilizando las TIC), sobre el desempeño físico y psicológico de los trabajadores y sobre el papel intermediario que juegan la desvinculación psicológica y el cruzar los límites del trabajo. Se pasó un cuestionario en línea a 233 trabajadores a tiempo completo. Observamos las relaciones bivariadas de la telepresión y sus consecuencias en la salud (por ejemplo, agotamiento emocional o mala calidad del sueño), el desapego psicológico y el franqueo de los límites del trabajo. Los análisis de bootstrap de los efectos indirectos mostraron que solo el franqueo de estos límites constituye un camino válido para asociar la telepresión con la fatiga física, la mala calidad de sueño y dormir poco. Se discuten las implicaciones del papel interventor que tiene el cruzar los límites del trabajo y sus relaciones entre la telepresión y las consecuencias negativas para la salud.

  • English

    ABSTRACT Information and communication technologies (ICT) afford benefits in staying connected and increasing work flexibility for employees; however, they also bring us negative behavioral and psychological outcomes. This research examines the potential consequences of workplace telepressure, referring to the preoccupation with and urge to respond quickly to work-related ICT messages, on employee physical and psychological outcomes and the intervening roles of psychological detachment and boundary-crossing behaviors. A sample of 233 full-time workers from an online survey panel completed an online questionnaire. We observed bivariate relationships between workplace telepressure and health outcomes (i.e., employee burnout, poor sleep quality), psychological detachment, and boundary crossing. Bootstrapped indirect effects analyses showed that only boundary crossing provided a viable pathway by which workplace telepressure was associated with physical fatigue, poor sleep quality, and low sleep quantity. Implications of the intervening role of boundary crossing and the relationships between workplace telepressure and negative health outcomes are discussed.

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