Acceso usuarios
A cognitive level account of when and why radical innovations impact category representations of competing brands is developed and tested. The results suggest that competing brands are affected only when a dominant brand introduces a radical innovation that alters a core category attribute. Such an innovation leads consumers to see competing brands as less typical of the category with diminished evaluations. Crucially, neither core radical innovations introduced by a non-dominant brand nor equally radical innovations that alter peripheral (non-core) attributes have any impact on consumers' perceptions of competing brands. Implications for consumer preference formation and competition in the context of radical innovation are drawn.
