Acceso usuarios
Se presenta en este artículo una discusión acerca de las diferencias significativas encontradas al comparar las percepciones del personal de un grupo de 111 empresas de diferentes sectores de la economía en relación con: las percepciones de Apoyo del Jefe, examinadas en términos de estímulo, apoyo y participación percibidos por los colaboradores; y con el indicador de Imagen Gerencial, definido en términos de Apoyo del Jefe, Disponibilidad de Recursos y Claridad Organizacional. Se abordan estos atributos del clima organizacional partiendo de las conceptualizaciones realizadas por Toro (1992, 1995, 1996 y 2001) de estos aspectos. Las comparaciones se hicieron por género, nivel educativo y nivel jerárquico, utilizando estadísticas descriptivas, y análisis de varianza. Se encontró que estos tres tipos de aspectos demográficos pueden propiciar la aparición de diferencias significativas en la forma como el personal percibe el Apoyo del Jefe y la Imagen Gerencial, lo cual se explicó, en parte, por la presencia de aspectos culturales que promueven diferencias en el trato por razón del género, el nivel de educación alcanzado y la posición jerárquica dentro de la empresa. La discusión se centra en aspectos culturales y personales que pueden explicar las diferencias encontradas.AbstractThis study contributes to the analysis and discussion about differences in Boss's Support perceptions by subordinates and Managerial Image, found when taking into account differences by sex, education and hierarchical level of subordinates, such as was previously analyzed by Toro (1992, 1995, 1996, 2001). A sample of 111 Colombian enterprises, from diverse economy sectors, was taken into account. Comparisons were performed by means of descriptive statistics and analysis of variance. It was found that all three demographic conditions, sex, education and hierarchical level, as previously reported, indeed conditioned significant differences in both perceptions by subordinates, Boss's Support and Managerial Image. Nevertheless, in the present study several explanations were discuss and proposed, mainly cultural patterns referred to male and female behavior at work and individual differences that interact with culture to produce such perceptual differentiations. Implications of those findings and analyses are carefully considered.
This study contributes to the analysis and discussion about differences in Boss's Support perceptions by subordinates and Managerial Image, found when taking into account differences by sex, education and hierarchical level of subordinates, such as was previously analyzed by Toro (1992, 1995, 1996, 2001). A sample of 111 Colombian enterprises, from diverse economy sectors, was taken into account. Comparisons were performed by means of descriptive statistics and analysis of variance. It was found that all three demographic conditions, sex, education and hierarchical level, as previously reported, indeed conditioned significant differences in both perceptions by subordinates, Boss's Support and Managerial Image. Nevertheless, in the present study several explanations were discuss and proposed, mainly cultural patterns referred to male and female behavior at work and individual differences that interact with culture to produce such perceptual differentiations. Implications of those findings and analyses are carefully considered.
