Acceso usuarios
Fernando Toro Álvarez
Este estudio tuvo como propósito examinar aspectos cuantitativos y posibles explicaciones de la relación entre un indicador de calidad del liderazgo denominado Imagen Gerencial y una medida de Apoyo Organizacional Percibido. Con base en hallazgos previos realizados con ocasión de estudios diagnósticos del clima organizacional se hipotetizó que la conducta de los jefes podía tener un efecto importante sobre las percepciones de apoyo organizacional elaboradas por el personal. Se examinó esta relación a través de análisis de regresión que exploraron la influencia de varios componentes del indicador de imagen gerencial sobre el apoyo organizacional percibido. Para el efecto se desarrollaron instrumentos psicométricos que permitieron medir los dos conceptos y se exploraron en la literatura posibles explicaciones a las relaciones evidenciadas con el análisis estadístico. Se encontró que existe una relación de influencia apreciable entre las dos medidas y que varios conceptos pueden explicar esta relación como el liderazgo disonante y resonante (Goleman et al., 2002), la teoría del conflicto en grupos pequeños (Jehn, 1995) o la teoría del intercambio líder — miembro (Chen et al. 2007), entre otros.AbstractThe main purpose of the current study was the exploration of quantitative aspects and possible explanations of a relationship between a measure of managerial image and other one of perceived organizational support. Some evidences of this relation ware found previously in diagnostic surveys of organizational climate. It was hypotetisized, according to such observations, that the measure of managerial image could determine a significant portion of variance in perceived organizational support. By means of regression analysis we explore such influence. To the purpose, two psychometric instruments were designed in order to measure those constructs and a review of literature was performed with the purpose of identifying relevant theoretical explanations. A significant influence of managerial image on perceived organizational support was found and also, as convenient explanations, the concepts of resonant and dissonant leadership by Goleman et al. (2002), small groups conflict theory (Jehn, 1995) and leader member – exchange (LMX) model (Chen et al. 2007) among others.
The main purpose of the current study was the exploration of quantitative aspects and possible explanations of a relationship between a measure of managerial image and other one of perceived organizational support. Some evidences of this relation ware found previously in diagnostic surveys of organizational climate. It was hypotetisized, according to such observations, that the measure of managerial image could determine a significant portion of variance in perceived organizational support. By means of regression analysis we explore such influence. To the purpose, two psychometric instruments were designed in order to measure those constructs and a review of literature was performed with the purpose of identifying relevant theoretical explanations. A significant influence of managerial image on perceived organizational support was found and also, as convenient explanations, the concepts of resonant and dissonant leadership by Goleman et al. (2002), small groups conflict theory (Jehn, 1995) and leader member – exchange (LMX) model (Chen et al. 2007) among others.
