Acceso usuarios
Roxana Graciela Marsollier
This paper discusses burnout related to tasks associated with public employment. A deliberate sampling of 147 public employees from the government institution of Mendoza, Argentina, was used. The results shown arise from the Maslach Burnout InventoryGeneral Survey (Schaufeli et al., 1996) and from a chart developed ad hoc about the characteristics of public employment. The results are a warning concerning the levels of burnout and cynicism found among employees. Regarding the characteristics of the tasks, the factors analyzed were workload, autonomy / motivation and boredom / job disadvantages. At an explanatory level, there were significant, predictive co-relations and relations between the effects of burnout and the specific characteristics of the tasks assigned. These results are a valuable contribution to the study of the quality of working life and of the psychosocial profile of those working for the State. They are, in turn, a tool to be considered to organize tasks, prevent psychosocial risk and re-define public employment.
El presente artículo aborda la problemática del desgaste laboral en relación con las características de las tareas asociadas al empleo público. Se trabajó con una muestra intencional de 147 empleados que se desempeñan en una institución pública (Mendoza, Argentina). Se presentan los resultados del Maslach Burnout Inventory-General Survey (Schaufeli et al., 1996) y de una escala elaborada ad hoc sobre características del trabajo público. Los resultados alertan sobre los niveles de cansancio emocional y cinismo. En cuanto a las características de la tarea se analizaron indicadores tales como sobrecarga de trabajo, autonomía/motivación y aburrimiento/desventajas laborales. A nivel explicativo se comprobaron correlaciones y relaciones predictivas significativas entre las dimensiones del burnout y las características particulares de las tareas asignadas. Estos resultados constituyen un valioso aporte al estudio de la calidad de vida laboral y el perfil psicosocial del empleado estatal. A su vez, son una herramienta a considerar para la organización del trabajo, la prevención de riesgos psicosociales y la re-significación del empleo público.Resumen alternativo:This paper discusses burnout related to tasks associated with public employment. A deliberate sampling of 147 public employees from the government institution of Mendoza, Argentina, was used. The results shown arise from the Maslach Burnout InventoryGeneral Survey (Schaufeli et al., 1996) and from a chart developed ad hoc about the characteristics of public employment. The results are a warning concerning the levels of burnout and cynicism found among employees. Regarding the characteristics of the tasks, the factors analyzed were workload, autonomy / motivation and boredom / job disadvantages. At an explanatory level, there were significant, predictive co-relations and relations between the effects of burnout and the specific characteristics of the tasks assigned. These results are a valuable contribution to the study of the quality of working life and of the psychosocial profile of those working for the State. They are, in turn, a tool to be considered to organize tasks, prevent psychosocial risk and re-define public employment.
