Inteligencia emocional y conductas laborales contraproducentes: metaanálisis de su relación

• Leija, Carlos Alberto Vallejo ^[1] ; Quiroga-Garza, Angélica ^[1]
  1. [1] Universidad de Monterrey

     Universidad de Monterrey

     México

     
• Localización: Revista Interamericana de Psicología Ocupacional (RIPO), ISSN-e 2500-5669, ISSN 0120-3800, Vol. 36, Nº. 2, 2017, págs. 6-20
• Idioma: español
• DOI: 10.21772/ripo.v36n2a01
• Títulos paralelos:
  • Emotional Intelligence and Counterproductive Work Behaviors: Meta-analysis of its Relationship
• Enlaces
  • Texto completo
• Resumen
  • español

    Los factores que inciden en las conductas laborales contraproducentes (CLC) dentro de las empresas han sido abordados previamente en la literatura especializada, sin embargo, poco se ha hablado sobre el papel que juega la inteligencia emocional (IE) en su manifestación. El presente estudio emplea la literatura existente (k = 10, n = 2731) y los procesos del metaanálisis para obtener las mejores estimaciones de la magnitud del efecto de la relación entre IE y las CLC. Los resultados del análisis mostraron que existe una magnitud del efecto de significancia media-alta (r = .348) en la relación negativa entre los constructos. Las implicaciones de los resultados se inclinan hacia lo importante que puede resultar para las empresas el contratar empleados que presenten altos niveles de IE con el fin de mitigar los efectos nocivos de las CLC.Resumen alternativo:Past research has previously addressed factors that influence counterproductive work behavior (CWB) inside organizations, however little has been spoken of the role of emotional intelligence (EI) in its manifestation. The present study reviews the existent research (k = 10, n = 2731) and uses meta-analytical controls to obtain the best estimates of effect sizes on the relationship between EI and CWB. This meta-analysis showed that an effect size of medium-high significance (r = .348) exists on the negative relationship between the constructs. The results have implications regarding the importance for organizations to recruit employees high on EI in order to mitigate the harmful effects of CWB.

  • English

    Past research has previously addressed factors that influence counterproductive work behavior (CWB) inside organizations, however little has been spoken of the role of emotional intelligence (EI) in its manifestation. The present study reviews the existent research (k = 10, n = 2731) and uses meta-analytical controls to obtain the best estimates of effect sizes on the relationship between EI and CWB. This meta-analysis showed that an effect size of medium-high significance (r = .348) exists on the negative relationship between the constructs. The results have implications regarding the importance for organizations to recruit employees high on EI in order to mitigate the harmful effects of CWB.

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