City Reputation Indicators (CRIs): measuring inhabitants’ city representation

• Marino Bonaiuto ^[1] ; Silvia Ariccio ^[1] ; Stefano De Dominicis ^[1] ; Ferdinando Fornara ^[2] ; Erica Molinario ^[1] ; Renato Troffa ^[2] ; Haoxing Wang ^[1]
  1. [1] Sapienza Università di Roma
  2. [2] Università di Cagliari
• Localización: PsyEcology: Bilingual Journal of Environmental Psychology / Revista Bilingüe de Psicología Ambiental, ISSN-e 1989-9386, ISSN 2171-1976, Vol. 10, Nº. 1, 2019, págs. 31-87
• Idioma: inglés
• DOI: 10.1080/21711976.2018.1545348
• Títulos paralelos:
  • Indicadores de Reputación Urbana: midiendo la representación de una ciudad en sus habitantes
• Enlaces
  • Texto completo
• Resumen
  • español

    La reputación es una forma de conocimiento socialmente me-diada. En psicología social se ha estudiado en referencia a distintos actores sociales (individuos, marcas, ciudades, etc.). Sin embargo, la conceptualización socio-psicológica de la reputación de las ciudades no se ha definido de manera consensuada. Esta investigación pretende definir operativamente la reputación de las ciudades mediante la construcción y validación de los Indicadores de Reputación Urbana (City Reputation Indicators, CRIs). El estudio preliminar (N = 62) define las dimensiones subyacentes mediante seis focus groups convocados en dos ciudades italianas con características políticas y administrativas diferentes. El segundo estudio (N = 362) comprueba las propiedades de los CRIs mediante una escala administrada en Roma. Los resultados muestran una validación inicial de las 12 escalas de los CRIs, que conforman una herramienta básica para la evaluación de la percepción que tienen las personas de una ciudad. Se discuten las implicaciones teóricas y aplicadas, así como las perspectivas de desarrollo y futuras.

  • English

    Reputation is a socially mediated form of knowledge. In social psychology it has been studied with reference to different social actors (individuals, brands, cities, etc). However, the social-psychological conceptualization of city reputation lacks a consensual definition. This research aims to operationally define city reputation, via the construction and validation of the City Reputation Indicators (CRIs). The first and preliminary study (N = 62) defines the underlying dimensions via six focus groups held in two Italian cities that differ in terms of their political/administrative and socio-demographic features. The second study (N = 362) tests the properties of CRIs via a survey administered in Rome. Results show a first validation of the 12 CRIs’ scales, which represent a basic tool for the assessment of people’s perception of a city. Theoretical and applied implications are discussed, as well as development perspectives for improvements.

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