An Exploratory Study on Mental Health and Burnout in Social Care Workers of an Emergency Shelter for Homeless Population during the COVID-19 Pandemic

• Autores: Pedro Altungy, Raúl Torres Jiménez, Sara Liébana, Jesús Saiz Galdós, José Manuel Sánchez Marqueses
• Localización: Clínica y salud: Investigación Empírica en Psicología, ISSN 1130-5274, Vol. 33, Nº. 1, 2022, págs. 29-34
• Idioma: inglés
• DOI: 10.5093/clysa2022a3
• Títulos paralelos:
  • Un estudio exploratorio sobre la salud mental y el agotamiento emocional en los trabajadores sociales de un albergue de emergencia para indigentes durante la pandemia del COVID-19
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• Dialnet Métricas: 1 Cita
• Resumen
  • español

    El objetivo de la presente investigación es tratar de llenar el vacío existente por la falta de conocimiento sobre el estado psicológico de los profesionales del área de atención social que trabajaban en un servicio social de emergencia para personas sin hogar durante la crisis de COVID-19. El estudio midió los síntomas de satisfacción, burnout, fatiga, depresión y ansiedad en una muestra de 44 profesionales españoles de la asistencia social que han trabajado en el Centro de Emergencias Sociales para Personas sin Hogar de IFEMA, Pabellón 14, en Madrid (España). La medición tuvo lugar en cuatro momentos (entre abril y mayo) y los resultados indicaron que, en general, los trabajadores sociales mostraron un buen nivel de adaptación psicológica a su lugar de trabajo durante los dos meses y medio que estuvo funcionando el centro de emergencias, a pesar de toda la incertidumbre y los riesgos existentes a lo largo de este tiempo.

  • English

    The aim of the current research is trying to fill in the gap that exists in regard with the lack of knowledge about the psychological status of social care professionals who worked in an emergency social service for homeless people during the COVID-19 pandemic. This study measured work sastisfaction, burnout, fatigue, depression, and anxiety symptoms in a sample of 44 Spanish social care professionals who worked in the IFEMA Pabellón 14 Social Emergency Centre for Homeless People in Madrid, Spain. The study was carried out in four measurement moments (between April and May), and results showed that, overall, workers displayed good levels of psychological adaptation to their workplace during the two months and a half that the emergency centre was running, in spite of all the uncertainty and risks existing throughout that time.

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