Acceso usuarios
Edgar Guillermo Pulido Guerrero
, Lesby Johanna Lora Carrillo, Luz Karine Jiménez Ruiz
El objetivo del presente estudio es evaluar un modelo explicativo del ausentismo laboral, con base en la relación entre los factores de riesgo psicosocial y la mediación de la percepción de relaciones sociales y del estrés laboral; este se conformó con base en las predicciones de modelos teóricos como Demandas-Control, Desbalance Esfuerzo-Recompensas y Apoyo Social, implícitos en el instrumento usado, así como en los antecedentes de investigación consultados. Para ello, se lleva a cabo un modelado con ecuaciones estructurales con los datos de medición de riesgo psicosocial y ausentismo hecha con 252 trabajadores de una compañía agroindustrial del departamento del Cesar en Colombia; fue aplicada la Batería de Riesgo Psicosocial de Villalobos, Vargas, Rondón y Felknor (2013a, 2013b). Con base en los indicadores de bondad de ajuste, se descartó el modelo teórico inicial, así como otros dos modelos planteados, por lo que se afirma que solo algunas formas específicas de ausentismo son determinadas por el estrés laboral producto de la conjunción de riesgo ante relaciones interpersonales y demandas laborales, combinado con riesgo proveniente de condiciones extralaborales. La inclusión de las relaciones interpersonales en el modelo es totalmente esperable con base en los hallazgos de diferentes investigaciones precedentes. Por otro lado, la exclusión del factor control sobre el trabajo fue inesperada, pues en estudios antecedentes esta guardó mayor relación con el ausentismo que las demandas del trabajo. Se discute sobre las limitaciones del estudio y sobre la necesidad de complejizar en Colombia la investigación sobre la relación del riesgo psicosocial con otros constructos psicológicos y con las consecuencias organizacionales.
The purpose of this study is to evaluate an explanatory model of work absenteeism, based on the relationship between psychosocial risk factors and the mediation of the perception of social relationships and work stress. This was based on the predictions of theoretical models such as Demands-Control, Unbalance Effort-Rewards and Social Support, implicit in the instrument used; as well as in the research background consulted. It is justified principally by the impact that absenteeism has on the stability of organizations and the relevance of its prediction for the Psychology of Work and Organizations. For the fulfillment of the objective, a modeling SEM is carried out with the psychosocial risk and absenteeism measurement data made with 252 workers of an agro-industrial company of the department of Cesar in Colombia; 96 % of participants were men, with an average age of 35 years, the majority did not complete secondary studies, 89 % were in operational positions, the majority in indefinite hiring; workers less than 6 months old had been excluded. The Psychosocial Risk Battery of Colombian researchers Villalobos, Vargas, Rondón, y Felknor (2013a, 2013b) was applied. This is one of the few validated and standardized instruments on Colombian population that measures psychosocial risk globally and conforms to the definitions legally accepted in the country regarding such occupational hazards. This battery measures workers' perception of intra-occupational risk factors, in particular, demands for work, control over work, social relations and leadership, as well as rewards and recognition for work; Likewise, it evaluates the extra-labor psychosocial risk associated with working conditions, as well as symptoms of work-related stress. The path analysis was executed using statistical software SPSS v25 and AMOS v24; the goodness-of-fit for the models was verified with indicators CMIN/DF, CFI, TLI y RMSEA; the correlations coefficients between variables and the function “modification Indices” of AMOS was operated to specify the appropriate model to the data. Based on goodness-of-fit measures, the initial theoretical model was discarded. In a second model, the mediating role of the social relations factor is ruled out and Unjustified Absenteeism, Non-Remunerated Absenteeism and Work Accident Absenteeism were excluded, but the adjustment of the model was not adequate either. In a third model, the factors Control on Work and Rewards were also excluded, although the fourth model, that inlayed correlations between de independent variables was the one who had the best goodness of fit; so, it is affirmed that only some specific forms of absenteeism are determined by work-related stress due to the arrangement of risk before interpersonal relationships and labor demands, combined with risk from extra-labor conditions. The inclusion of interpersonal relationships in the model is fully expected based on the findings of different previous investigations. On the other hand, the exclusion of the control factor over work was unexpected, since in previous studies it was more related to absenteeism than the demands of work. It is suggested that the findings should be taken with caution, given the limitations of the research, in particular, the homogeneity of the participants and the lack of comparability with other productive contexts; However, the relevance of the study is sustained in the fact that it is one of the first attempts in the country that uses explanatory models to establish the effects of psychosocial risk factors on organizational outcomes. Complementing the above, the possibility of using the Psychosocial Risk Battery together with the measurement of other important organizational outcomes such as presenteeism, motivation and job satisfaction, job performance and productivity, organizational commitment, accident rate in the workplace, among others, are also considered to empirically validate various models exposed in theory or corroborated in other countries and productive sectors.
