Enhancing engagement through job resources: The moderating role of affective commitment

• Daniel Dominguez ^[1] ; María José Chambel ^[1] ; Vânia Sofia Carvalho ^[1]
  1. [1] Universidade de Lisboa

     Universidade de Lisboa

     Socorro, Portugal

     
• Localización: The Spanish Journal of Psychology, ISSN 1138-7416, Nº 23, 2020, págs. 1-12
• Idioma: inglés
• DOI: 10.1017/SJP.2020.19
• Enlaces
  • Texto completo
• Dialnet Métricas: 1 Cita
• Resumen

  • Research has shown that affective commitment, one of three components of organizational commitment defined by Meyer and Allen (1991), can act as a moderator in relationships between job stressors and worker´s psychological tension. However, due to the scarcity of studies that investigate the moderating effect of this commitment component on relationships between positive variables, the purpose of this study is to examine the moderating role of affective commitment in the relationship between autonomy, peer support, supervisory support and perceived organizational support (POS), as job resources, on engagement. In this sense, we analyzed the data provided by a sample of Portuguese employees (N = 554), from an organization belonging to the consultancy sector. Firstly, we aimed to examine the direct effects of those job resources on engagement, and, then, examine the impact of affective commitment as a moderator on these relationships. The results partially support the hypotheses formulated. Indeed, there was a positive relationship between the job resources studied - work autonomy, peer support, supervisory support and POS - and engagement. Furthermore, according to our hypothesis, the interaction established between affective commitment and autonomy, significantly exacerbates the positive effect of this job resource on workers well-being, that is, on their engagement (b = .08, p < .05). However, contrary to our hypothesis, the affective commitment does not moderate the relationship between the other job resources and engagement. This study contributes to a deepest knowledge about the potentialities of affective commitment, reinforcing the importance of consider it as a contextual resource.

• Referencias bibliográficas
  • Amabile, T. M., & Pillemer, J. (2012). Perspectives on the social psychology of creativity. The Journal of Creative Behavior, 46(1), 3–15....
  • Armstrong-Stassen, M. (2004). The influence of prior commitment on the reactions of layoff survivors to organizational downsizing. Journal...
  • Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328....
  • Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209–223. http://doi.org/10.1108/13620430810870476
  • Baumeister, R. F., & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation....
  • Begley, T. M., & Czajka, J. M. (1993). Panel analysis of the moderating effects of commitment on job satisfaction, intent to quit, and...
  • Carlson, D. S., & Perrewé, P. L. (1999). The role of social support in the stressor-strain relationship: An examination of work-family...
  • Cerasoli, C. P., Nicklin, J. M., & Ford, M. T. (2014). Intrinsic motivation and extrinsic incentives jointly predict performance: A 40-year...
  • Chambel, M. J., Lopes, S., & Batista, J. (2016). The effects of temporary agency work contract transitions on well-being. International...
  • Chen, I.-S. (2017). Work engagement and its antecedents and consequences: A case of lecturers teaching synchronous distance education courses....
  • Chiaburu, D. S., & Harrison, D. A. (2008). Do peers make the place? Conceptual synthesis and meta-analysis of coworker effects on perceptions,...
  • Consultancy.eu (2018, September 27). Management consulting market of Asia Pacific now worth $50 billion. https://www.consultancy.eu/news/1884/management-consulting-market-of-asia-pacific-now-worth-50-billion
  • Cropanzano, R., Howes, J. C., Grandey, A. A., & Toth, P. (1997). The relationship of organizational politics and support to work behaviors,...
  • Darr, W., & Johns, G. (2008). Work strain, health, and absenteeism: A meta-analysis. Journal of Occupational Health Psychology, 13(4),...
  • Davis, W. D., & Gardner, W. L. (2004). Perceptions of politics and organizational cynicism: An attributional and leader–member exchange...
  • Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-Determination Theory in work organizations: The state of a science. Annual Review...
  • Deci, E. L., & Ryan, R. M. (1987). The support of autonomy and the control of behavior. Journal of Personality and Social Psychology,...
  • Demerouti, E., Nachreiner, F. Bakker, A, B., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied...
  • Donald, I., & Siu, O.-L. (2001). Moderating the stress impact of environmental conditions: The effect of organizational commitment in...
  • Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71,...
  • Eisenberger, R., Rhoades, L., & Cameron, J. (1999). Does pay for performance increase or decrease perceived self-determination and intrinsic...
  • Fila, M. J., Purl, J., & Griffeth, R. W. (2017). Job demands, control and support: Meta-analyzing moderator effects of gender, nationality,...
  • Garcia, P. R. J. M., Ng, C. S. H., Capezio, A., Restubog, S. L. D., & Tang, R. L. (2017). Distressed and drained: Consequences of intimate...
  • Gellatly, I. R., Meyer, J. P., & Luchak, A. A. (2006). Combined effects of the three commitment components on focal and discretionary...
  • Gilley, A., McMillan, H. S., & Gilley, J. W. (2009). Organizational change and characteristics of leadership effectiveness. Journal of...
  • Grant, A. M. (2014). The efficacy of executive coaching in times of organizational change. Journal of Change Management, 14(2), 258–280. http://doi.org/10.1080/14697017.2013.805159
  • Greguras, G. J., & Diefendorff, J. M. (2009). Different fits satisfy different needs: Linking person-environment fit to employee commitment...
  • Häusser, J. A., Mojzisch, A., Niesel, M., & Schulz-Hardt, S. (2010). Ten years on: A review of recent research on the Job Demand–Control...
  • Hallman, T., Burell, G., Setterlind, S., Oden, A., & Lisspers, J. (2001). Psychosocial risk factors for coronary heart disease, their...
  • Hayes, A. F. (2013). Methodology in the social sciences. Introduction to mediation, moderation, and conditional process analysis: A regression-based...
  • Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing Conservation of Resources...
  • Hobfoll, S. E. (2011). Conservation of resource caravans and engaged settings. Journal of Occupational and Organizational Psychology, 84(1),...
  • Hon, A. H. Y. (2012). Shaping environments conductive to creativity. Cornell Hospitality Quarterly, 53(1), 53–64. http://doi.org/10.1177/1938965511424725
  • Hoskins, D. (2014, January 16). Employees perform better when they can control their space. Harvard Business Review. https://hbr.org/2014/01/employees-perform-better-when-they-can-control-their-space
  • Instituto Nacional de Estatística (2017). Anuário Estatístico de Portugal–2016 [Statistical Yearbook of Portugal–2016]. https://www.ine.pt/xportal/xmain?xpid=INE&xpgid=ine_publicacoes&PUBLICACOESpub_boui=277187869&PUBLICACOEStema=00&PUBLICACOESmodo=2
  • Irving, P. G., & Coleman, D. F. (2003). The moderating effect of different forms of commitment on role ambiguity-job tension relations....
  • James, J. B., McKechnie, S., & Swanberg, J. (2011). Predicting employee engagement in an age-diverse retail workforce. Journal of Organizational...
  • Joo, B.-K. B., Jeung, C.-W., & Yoon, H. J. (2010). Investigating the influences of core self-evaluations, job autonomy, and intrinsic...
  • Karasek, R., Brisson, C., Kawakami, N., Houtman, I., Bongers, P., & Amick, B. (1998). The Job Content Questionnaire (JCQ): An instrument...
  • Klein, H. J., Molloy, J. C., & Cooper, J. T. (2009). Conceptual foundations: Construct definitions and theoretical representations of...
  • Levy, P. E., & Williams, J. R. (1998). The role of perceived system knowledge in predicting appraisal reactions, job satisfaction, and...
  • Liang, H., Wang, M.-M., Wang, J.-J., & Xue, Y. (2018). How intrinsic motivation and extrinsic incentives affect task effort in crowdsourcing...
  • Matthews, R. A., Bulger, C. A., & Barnes-Farrell, J. L. (2010). Work social supports, role stressors, and work–family conflict: The moderating...
  • McHugh, M. (1997). The stress factor: another item for the change management agenda? Journal of Organizational Change Management, 10(4), 345–362....
  • Melamed, S., Shirom, A., Toker, S., Berliner, S., & Shapira, I. (2006). Burnout and risk of cardiovascular disease: Evidence, possible...
  • Meng, L., & Ma, Q. (2015). Live as we choose: The role of autonomy support in facilitating intrinsic motivation. International Journal...
  • Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review,...
  • Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research and application. Sage Publications.
  • Meyer, J. P., Becker, T. E., & van Dick, R. (2006). Social identities and commitments at work: Toward an integrative model. Journal of...
  • Meyer, J. P., & Herscovitch, L. (2001). Commitment in the workplace: Toward a general model. Human Resource Management Review, 11(3),...
  • Meyer, J. P., & Maltin, E. R. (2010). Employee commitment and well-being: A critical review, theoretical framework and research agenda....
  • Meyer, J. P., & Parfyonova, N. M. (2010). Normative commitment in the workplace: A theoretical analysis and re-conceptualization. Human...
  • Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization:...
  • Meyer, J. P., Stanley, L. J., & Parfyonova, N. M. (2012). Employee commitment in context: The nature and implication of commitment profiles....
  • Mills, M. J., & Fullagar, C. J. (2017). Engagement within occupational trainees: Individual difference predictors and commitment outcome....
  • Moorman, R. H., Blakely, G. L., & Niehoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural...
  • Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-organization linkages: The psychology of commitment, absenteeism, and turnover....
  • Ng, T. W. H., & Feldman, D. C. (2013). Does longer job tenure help or hinder job performance? Journal of Vocational Behavior, 83(3), 305–314....
  • Niessen, C., Mäder, I., Stride, C., & Jimmieson, N. L. (2017). Thriving when exhausted: The role of perceived transformational leadership....
  • Observatorio Sectorial DBK (2017). Estudio Sectores Portugal de DBK: Consultoría (9th Ed.) [Sectors´ Study Portugal of DBK: Consultancy].
  • Organisation for Economic Co-operation and Development (2019). Real GDP forecast. https://data.oecd.org/gdp/real-gdp-forecast.htm
  • Olafsen, A. H., Halvari, H., Forest, J., & Deci, E. L. (2015). Show them the money? The role of pay, managerial need support, and justice...
  • Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39(3),...
  • Reguera-Alvarado, N., & Bravo, F. (2017). The effect of independent directors’ characteristics on firm performance: Tenure and multiple...
  • Reijseger, G., Peeters, M. C. W., Taris, T. W., & Schaufeli, W. B. (2016). From motivation to activation: Why engaged workers are better...
  • Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational...
  • Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4),...
  • Riggle, R. J., Edmondson, D. R., & Hansen, J. D. (2009). A meta-analysis of the relationship between perceived organizational support...
  • Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being....
  • Sablonnière, R. de la, Tougas, F., Sablonnière, É. de la, & Debrosse, R. (2012). Profound organizational change, psychological distress...
  • Salanova, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behavior....
  • Shalley, C. E., & Perry-Smith, J. E. (2001). Effects of social-psychological factors on creative performance: The role of informational...
  • Schaufeli, W. B., & Bakker, A. B. (2004a). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample...
  • Schaufeli, W. B., & Bakker, A. B. (2004b). Utrecht Work Engagement Scale: Preliminar manual. https://www.wilmarschaufeli.nl/publications/Schaufeli/Test%20Manuals/Test_manual_UWES_English.pdf
  • Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire. Educational and...
  • Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory...
  • Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the job demands-resources model: Implications for improving work and health....
  • Schmidt, K.-H. (2007). Organizational commitment: A further moderator in the relationship between work stress and strain? International Journal...
  • Seligman, M. E. P., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55(1), 5–14. http://doi.org/10.1037/0003-066X.55.1.5
  • Simon, L. S., Judge, T. A., & Halvorsen-Ganepola, M. D. K. (2010). In good company? A multi-study, multi-level investigation of the effects...
  • Siu, O. L., & Cooper, C. L. (1998). A study of occupational stress, job satisfaction and quitting intention in Hong Kong firms: The role...
  • Sommer, S. M., Bae, S.-H., & Luthans, F. (1996). Organizational commitment across cultures: the impact of antecedents on Korean employees....
  • Sonnentag, S., Binnewies, C., & Mojza, E. J. (2010). Staying well and engaged when demands are high: The role of psychological detachment....
  • Swanberg, J. E., McKechnie, S. P., Ojha, M. U., & James, J. B. (2011). Schedule control, supervisor support and work engagement: A winning...
  • van den Broeck, A., Ferris, D. L., Chang, C.-H., & Rosen, C. C. (2016). A review of Self-Determination Theory’s Basic Psychological Needs...
  • Wang, Z., Zhang, J., Thomas, C. L., Yu, J., & Spitzmueller, C. (2017). Explaining benefits of employee proactive personality: The role...
  • Warneken, F., & Tomasello, M. (2008). Extrinsic rewards undermine altruistic tendencies in 20-month-olds. Developmental Psychology, 44(6),...
  • Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources...