Connectedness, engagement, and learning through social work communities on LinkedIn

• Joaquín Castillo-de Mesa ^[1] ; Luis Gómez-Jacinto ^[1]
  1. [1] Universidad de Málaga

     Universidad de Málaga

     Málaga, España

     
• Localización: Psychosocial Intervention, ISSN 1132-0559, Vol. 29, Nº. 2, 2020, págs. 103-112
• Idioma: inglés
• DOI: 10.5093/pi2020a4
• Títulos paralelos:
  • La conectividad, la implicación y el aprendizaje mediante comunidades de trabajo social en LinkedIn
• Enlaces
  • Texto completo  1    2 (pdf) 
• Resumen
  • español

    La mayor conectividad que ofrecen las redes sociales online ha posibilitado el auge de dinámicas interactivas inéditas hasta hace poco. Los trabajadores sociales están utilizando estos medios digitales, generando comunidades de práctica desdelas que intercambian información y cooperan. Utilizando netnografía y análisis de redes sociales hemos observamos la presencia, la identidad y las pautas de conectividad e interacción en LinkedIn de 170 trabajadores sociales que trabajabanen 41 organizaciones en un contexto determinado. Mediante determinados algoritmos hemos identificado comunidades implícitas, analizando la cohesión entre los miembros. Los resultados revelan pautas de conectividad e interacción que dan lugar a comunidades de práctica en LinkedIn en torno a dominios y prácticas de los trabajadores sociales. Se discuten las posibilidades de establecer y mantener relaciones en LinkedIn y la oportunidad de incorporar las redes sociales onlinea la intervención social como fórmula de innovación social que mejore el intercambio de información y la cooperación entre profesionales y organizaciones.

  • English

    Social networking sites have enabled a high connectedness leading to unprecedented interactive dynamics. Social workers are using these digital means and are generating communities of practice through which they cooperate and shareinformation. Through netnography and analysis of social networking sites we have observed the presence, identity, and connectedness, and interaction patterns on LinkedIn of 170 social workers who worked at 41 organizations from specificcontexts. Implicit communities were identified through various algorithms, thus analyzing leadership and cohesion of their members. Results show connectedness and interaction patterns that lead to the creation of communities of practice on LinkedIn based on social work domains and practices. The possibility of establishing and maintaining relationships on LinkedIn and applying social networking sites to social intervention as an innovative strategy to improve information exchange and cooperation between professionals and organizations is addressed in the discussion.

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