Efectividad organizacional: concepto y evaluación

• Mariano García Izquierdo ^[1]
  1. [1] Universidad de Murcia

     Universidad de Murcia

     Murcia, España

     
• Localización: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, ISSN 1576-5962, Vol. 5, Nº 13, 1989, págs. 97-106
• Idioma: español
• Enlaces
  • Texto completo
• Resumen
  • español

    El principal interés de muchas investigaciones sobre organizaciones es aumentar la efectividad de estas aunque en la actualidad no exista un acuerdo general sobre que es la efectividad ni sobre qué enfoque es el más adecuado para su evaluación.

    En este trabajo se realiza un análisis del concepto de efectividad organizacional y del porque de su confusión con el término eficiencia. posteriormente nos centramos en los problemas de la evaluación de la efectividad organizacional y en los principales modelos utilizados con estos propósitos para. finalmente, aportar ciertas sugerencias que pueden servir de ayuda a las futuras investigaciones sobre el tema.

  • English

    The main interest of many investigations about organizations is to increase effectiveness, though there doesnt exist an agreement about what effectiveness is nor what approache is the best for its evaluation. In this paper, we review the concept of organizational effectiveness and cause of its confusion with efficiency. Subsequently, we focus on principal ways of evaluation of organizational effectiveness, finally we give some suggestions for research on organizational effectiveness which can help in futures evaluations.

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