The role of Resilience between Workplace Bullying and Health: A Mediational Analysis

• Autores: Mariano Meseguer de Pedro, Mariano García Izquierdo, María Magdalena Fernández Valera, María Isabel Soler Sánchez
• Localización: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology, ISSN 1576-5962, Vol. 35, Nº 3, 2019, págs. 177-182
• Idioma: inglés
• DOI: 10.5093/jwop2019a16
• Títulos paralelos:
  • El papel de la resiliencia en la relación entre el acoso psicológico en el trabajo y la salud: un análisis de mediación
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 2 Citas
• Resumen
  • español

    Las situaciones de acoso laboral son altamente estresantes y afectan negativamente a la salud de los trabajadores que las perciben. La resiliencia se ha identificado como una capacidad esencial para la protección de la salud de las personas. Este trabajo se centra en cómo actúa la resiliencia en las situaciones de acoso laboral, mediante el análisis de las relaciones y del papel mediador-moderador de la resiliencia entre el acoso laboral y la salud en una muestra de 762 trabajadores españoles. A través de cuestionarios se recogió información sobre conductas de acoso laboral y se evalúo la resiliencia yla salud psicológica autopercibida. Los resultados obtenidos muestran que la exposición a conductas de acoso se relaciona con peor salud y que la resiliencia tiene un efecto mediador y no moderador entre el acoso laboral y la salud de los trabajadores. Se discuten los principales hallazgos de esta investigación, las limitaciones y sus implicaciones prácticas. Los resultados obtenidos pueden servir de ayuda a los directivos y profesionales de recursos humanos a la hora de diseñarprogramas que vayan dirigidos tanto al control y prevención de la violencia en las organizaciones como a desarrollar la resiliencia en los trabajadores.

  • English

    Workplace bullying is a serious problem that may arise within any occupation or organisation. Situations of workplace bullying are highly stressful and affect the health of workers who experience them in a negative way. Resilience has beenidentified as an essential capacity to protect people’s health. This study focuses on how resilience functions in situations of workplace bullying. By means of questionnaires, information about workplace bullying behaviours, resilience, andpsychological health in a sample of 762 workers was collected. The results show that exposure to bullying behaviours is related to poorer health, and resilience has a mediating role in the relationship between workplace bullying and employees’health. Main findings, limitations, and practical consequences of this study are discussed. The results obtained may serve to assist human resources managers and professionals when they are designing programs aimed at both controlling andpreventing workplace bullying within organisations.

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