Comportamientos contraproducentes en el trabajo: Diseño y validación de una escala

• Omar, Alicia ^[1] ; Vaamonde, Juan Diego ^[1] ; Delgado, Hugo Uribe ^[1]
  1. [1] Universidad Nacional de Rosario

     Universidad Nacional de Rosario

     Argentina

     
• Localización: Diversitas: perspectivas en psicología, ISSN 1794-9998, Vol. 8, Nº. 2, 2012, págs. 249-265
• Idioma: español
• DOI: 10.15332/s1794-9998.2012.0002.04
• Títulos paralelos:
  • Counterproductive Work Behavior: Design and Validation of a Scale
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 9 Citas
• Resumen
  • español

    Los comportamientos contraproducentes (CCP) son acciones voluntarias y discrecionales que violan las normas organizacionales. Se describen los pasos seguidos para el desarrollo y validación de una escala para medirlos. A partir de la revisión bibliográfica, entrevistas focales y consultas con expertos se elaboró una escala preliminar que fue aplicada a 336 empleados argentinos. Del análisis factorial exploratorio emergió una estructura trifactorial, la que fue corroborada a través de un análisis factorial confirmatorio. La consistencia interna de los factores fue superior a .80. La validez discriminante se examinó mediante correlaciones con medidas de satisfacción, estrés laboral, percepciones de justicia, afectividad y deseabilidad social. Se discute la importancia de contar con instrumentos de medición que reflejen la cultura organizacional de las empresas latinoamericanas.Palabras clave: Comportamientos organizacionales contraproducentes, escala, validez, confiabilidad, trabajadores argentinos.

  • English

    Counterproductive organizational behaviors (COB) are voluntary and discretionary actions that violate significant organizational norms. This article describes the steps followed for the development and validation of a scale to measure them. From the literature review, focus group, and expert opinion, a preliminary scale with 37 items was designed, which was applied to 336 Argentine employees. An exploratory factor analysis showed a three-factor structure, which was confirmed by a confirmatory factor analysis. The internal consistency of the factors was greater than .80. The discriminant validity was examined through correlations with measures of justice perceptions, affectivity, satisfaction, job stress, and social desirability. We discuss the importance to have measurement instruments that reflect the organizational culture of Latin American companies. Keywords: Counterproductive work behavior, scale, reliability, validity, Argentinian workers.

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