Older volunteers’ intention to remain in service in nonprofit organisations

• Elvira Medina Ruiz ^[1] ; Gustavo Marcos-Matás ^[1] ; Manuel Enrique Medina Tornero ^[1]
  1. [1] Universidad de Murcia

     Universidad de Murcia

     Murcia, España

     
• Localización: Psicothema, ISSN-e 1886-144X, ISSN 0214-9915, Vol. 28, Nº. 3, 2016, págs. 272-277
• Idioma: inglés
• DOI: 10.7334/psicothema2016.20
• Títulos paralelos:
  • Intención de permanencia de personas mayores voluntarias en organizaciones sin ánimo de lucro
• Enlaces
  • Texto completo (pdf)
• Dialnet Métricas: 2 Citas
• Resumen
  • español

    Antecedentes: la presencia de personas mayores voluntarias en las entidades del tercer sector ha aumentado en los últimos años. En este sentido, importa qué pueden hacer las entidades para conservar a estos voluntarios. El presente estudio analiza la relación entre la satisfacción con los mecanismos de gestión que posee la entidad y la intención de permanencia. Método: la muestra estuvo compuesta por 172 voluntarios mayores de 60 años residentes en Murcia. Resultados: los análisis de ecuaciones estructurales pusieron de manifiesto la relación entre el grado de satisfacción con la gestión y la intención de permanencia. Además, se ha probado la influencia que tiene el apoyo organizacional y la satisfacción con las tareas realizadas sobre el grado de satisfacción de la gestión. Conclusión: el grado de satisfacción con la gestión se configura como un importante predictor de la intención de permanencia de las personas mayores voluntarias. Estos hallazgos tienen importantes implicaciones en la manera en la que las organizaciones gestionan el voluntariado y la relación existente entre personal remunerado y personal voluntario.

  • English

    Background: The presence of older volunteers in third-sector organisations has increased in recent years. In this sense, it is important to know what institutions can do in order to retain these volunteers. The present study analyses organisational support to volunteers and their satisfaction with the tasks they perform as explanatory factors of satisfaction with organisational management and the relationship between the organisation and volunteers’ intention of remaining in service. Method: The sample was made up of 172 volunteers over 60, living in the Region of Murcia. Results: The analysis of structural equations revealed the relationship between degree of satisfaction with the management and the intention of remaining in service. The influence of organisational support and task satisfaction on the degree of satisfaction with management was also examined. Conclusions: The degree of satisfaction with management has shown to be an important predictor of older volunteers’ intention of remaining in service. These findings have important implications on how organisations manage volunteerism and the relationship between paid staff and volunteers.

• Referencias bibliográficas
  • Arias, A., & Barrón, A. (2008). El apoyo social en la predicción a corto y medio plazo de la permanencia del voluntariado socioasistencial...
  • Black, B., & Kovacs, P. J. (1996). Direct care and nondirect care hospice volunteers: motivations, acceptance, satisfaction and length...
  • Bradley, N., Obst, P., White, K. M., & Lewis, I. M. (2014). Exploring the validity and predictive power of an extended volunteer functions...
  • Butrica, B. A., Johnson, R. W., & Zedlewski, S. R. (2009). Volunteer dynamics of older Americans. Journal of Gerontology: Social Sciences,...
  • Cabrera-Arias, M. E., & Marrero-Quevedo, R. J. (2015). Motivos, personalidad y bienestar subjetivos en el voluntariado [Motives, personality...
  • Cáritas Española (2009). Voluntariado y personas mayores. Material formative [Volunteerism and older people: Formative material]. Madrid:...
  • Cepeda, G., & Roldán, J. (2008). Aplicando en la práctica la técnica PLS en la administración de empresas [Applying the PLS technique...
  • Chacón, F., & Vecina, M. L. (2002). Gestión del voluntariado [Volunteering management]. Madrid: Síntesis.
  • Chinman, M., & Wandersman, A. (1999). The benefits and costs of volunteering in community organizations: Review and practical implications....
  • Chin, W. W. (1998). Issues and opinion on structural equation modeling, MIS Quarterly, 22(1), 7-15.
  • Chong, A. M., Roselle, T. L., & Liu, S. (2013). Volunteerism and positive aging in Hong Kong: A cultural perspective. The International...
  • Corporation for National and Community Service (CNCS) (2007). Volunteer Supplement to the Current Population Survey, 2005-2007. Washington,...
  • Dávila, M. C. (2003). La incidencia diferencial de los factores psicosociales en distintos tipos de voluntariado [Differential incidence of...
  • Dávila, M. C. (2008). Abandono del voluntariado. Tasas de abandono y causas más frecuentes [Volunteers’ drop out. Drop out rates and common...
  • Díaz-Veiga, P. (1985). Evaluación del apoyo social y comportamiento afectivo en ancianos [Assessment of social support and affective behavior...
  • Eisner, D., Grimm, R., Maynard, S., & Washburn, S. (2009). The New Volunteer Workforce. Stanford, California: Stanford Social Innovation...
  • Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. Akron, OH: University of Akron Press.
  • Finkelstein, M. A., Penner, L. A., & Brannick, M. T. (2005). Motive, role identity and prosocial personality as predictors of volunteer...
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal...
  • Galindo-Kuhn, R., & Guzley, R. M. (2001). The Volunteer Satisfaction Index: Construct definition, measurement, development and validation....
  • Geisser, S. (1975). The predictive sample reuse method with applications. Journal of the American Statistical Association, 70(350), 320-328.
  • Gidron, B. (1985). Prediction of retention and turnover among service volunteer workers. Journal of Social Service Research, 8(1), 1-16.
  • Greenslade, J. H., & White, K. M. (2005). The prediction of above-average participation in volunteerism: A test of the theory of planned...
  • Hackman, J. R., & Oldham, G. R. (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60(2), 159-170.
  • Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In...
  • Ho, H. C. (2015). Elderly volunteering and psychological well-being. International Social Work, 25. Retrieved from http://isw.sagepub.com/content/early/2015/11/25/0020872815595111.abstract
  • Konrath, S, Fuhrel-Forbis, A., Lou, A., & Brown, S. (2012). Motives for volunteering are associated with mortality risk in older adults....
  • Lafer, B. (1991). The attrition of hospice volunteers. Omega Journal of Death and Dying, 23(3), 161-168.
  • Li, Y. P., Chen, Y. M., & Chen, C. H. (2013). Volunteer transitions and physical and psychological health among older adults in Taiwan....
  • Morrow-Howell, N., & Mui, A.C. (1989). Elderly volunteers: Reasons for initiating and terminating service. Journal of Gerontological Social...
  • Morrow-Howell, N., Hong, S. L., & Tang, S. (2009). Who benefits from volunteering? Variations in perceived benefits. The Gerontologist,...
  • Okun, M. A. (1994). The relation between motives for organizational volunteering and frequency of volunteering by elders. Journal of Applied...
  • Okun, M. A., Barr, A., & Herzog, A. R. (1998). Motivation to volunteer by older adults: A test of competing measurement models. Psychology...
  • Omoto, A. M., & Snyder, M. (1995). Sustained helping without obligation: Motivation, longevity of service, and perceived attitude change...
  • Penner, L. A. (2002). Dispositional and organizational influences on sustained volunteerism: An interactionist perspective. Journal of Social...
  • Penner, L. A., & Finkelstein, M. A. (1998). Dispositional and structural determinants of volunteerism. Journal of Personality and Social...
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review...
  • Ringle, C. M., Wende, S., & Will, A. (2005). SmartPLS 2.0.M3. Hamburg: SmartPLS. Retrieved from http://www.smartpls.com
  • Rossiter, J. (2002). The C-OAR-SE procedure for scale development in marketing, International Journal of Research in Marketing, 19(4), 305-335.
  • Rotolo, T. (2000). A time to join, a time to quit: The influence of life cycle transitions on voluntary association membership. Social Forces,...
  • Rotolo, T., & Wilson, J. (2006). Substitute or complement? Spousal influence on volunteering. Journal of Marriage and Family, 68(2), 305-319.
  • Salt, B., & Mikkelsen, S. (2009). Monash Baby Boomer Study. Monash, Melbourne, Australia: KPMG.
  • Stevens, E.S. (1991). Toward satisfaction and retention of senior volunteers. Journal of Gerontological Social Work, 16(3), 33-41.
  • Stone, M. (1974). Cross-validatory choice and assessment of statistical predictions. Journal of the Royal Statistical Society, Series B, 36(2),...
  • Systeme Innovación y Consultoría (2015). El tercer sector de acción social en 2015: impacto de la crisis [The third-sector of social action...
  • Tang, F., Morrow-Howell, N., & Choi, E. (2010). Why do older volunteers stop volunteering? Ageing & Society, 30(5), 859-878.
  • The Urban Institute (2004). Volunteer management capacity in America’s charities and congreations, 2004. Washington, DC: Urban Institute.
  • Tsai, C. F. (2001). An exploration of volunteers’ motivation and job satisfaction in Arkansas literacy councils. Dissertation Abstracts International...
  • UPD (2013). Voluntariado Social UDP: Tal como somos [UDP Social Volunteering: Just as we are]. Madrid: Unión Democrática de Pensionistas y...
  • Vecina, M. L., Chacón, F., & Sueiro, M. J. (2009). Satisfacción en el voluntariado: estructura interna y relación con la permanencia en...
  • Vecina, M. L., Chacón, F., & Sueiro, M. J. (2010). Differences and similarities among volunteers who drop out during first year and volunteers...
  • Wahrendorf, M., Blane, D., Matthews, K., & Siegrist, J. (2015). Linking quality of work in midlife to volunteering during retirement:...
  • Wilson, J., & Musick, M. (1999). Attachment to volunteering. Sociological Forum, 14(2), 243-272.
  • Zedlewski, S. R. (2007). Will retiring boomers form a new army of volunteers? Perspectives on Productive Aging, 7. Washington, DC: Urban Institute....