Instruments for assessing Person Centered Care in Gerontology

• Teresa Martínez ^[3] ; Javier Suárez-Álvarez ^[1] ; Javier Yanguas ^[2]
  1. [1] Universidad de Oviedo

     Universidad de Oviedo

     Oviedo, España

     
  2. [2] Matía Instituto Gerontológico
  3. [3] Consejería de Servicios y Derechos Sociales del Principado de Asturias (España)

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• Localización: Psicothema, ISSN-e 1886-144X, ISSN 0214-9915, Vol. 28, Nº. 2, 2016, págs. 114-121
• Idioma: inglés
• DOI: 10.7334/psicothema2015.263
• Títulos paralelos:
  • Instrumentos para evaluar la Atención Centrada en la Persona en los servicios gerontológicos
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  • Texto completo (pdf)
• Dialnet Métricas: 3 Citas
• Resumen
  • español

    Antecedentes: la Atención Centrada en la Persona (ACP) es reconocida internacionalmente como un enfoque de gran interés para mejorar la calidad de los cuidados gerontológicos. El objetivo de este trabajo es describir detalladamente los principales instrumentos disponibles para la evaluación de servicios desde este enfoque. Método: se revisaron los instrumentos diseñados para evaluar servicios gerontológicos desde la ACP, concretamente servicios residenciales, centros de día y ayuda a domicilio. Se consultaron las principales bases de datos y webs especializadas. Resultados: se describen cuatro instrumentos de observación de la atención centrada en la persona; cinco que evalúan el espacio físico; seis destinados a conocer la opinión de las personas usuarias, uno que registra la opinión de las familias y cinco la de los profesionales, así como distintas herramientas cualitativas para la autoevaluación de los centros. Conclusiones: debido a la diversidad de instrumentos disponibles para evaluar la ACP, y con el objetivo de evitar una valoración parcial de la atención, se recomienda una estrategia combinada, así como integrar estas medidas en una evaluación del servicio más global que incluya los diferentes ejes relacionados con la calidad asistencial.

  • English

    Background: The assessment of Person Centered Care (PCC) is internationally recognised as an approach of great interest for improving the quality of care of the elderly. The aim of this research is to review the procedures and instruments used in the assessment of services using this approach. Method: The measurement instruments designed to assess elderly care services from PCC were reviewed, particularly residential services, day centers and home help. The main databases, research articles, and specialized websites were consulted. Results: Four observational instruments for the assessment of Person Centered Care are described; five for the assessment of physical space; six aimed at discovering users’ opinions; one which records family opinions, and five aimed at professionals, as well as several qualitative tools for self-assessment of centers. Conclusions: Due to the diversity of instruments available for assessing PCC, and in order to avoid partial evaluations of attention, a combined strategy of assessment is recommended as well as integrating these measures into a broader service evaluation which includes the different strands related to care quality.

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