La evaluación de la satisfacción con los cuidados en el paciente oncológico: el sistema de medida de la EORTC

• Autores: Juan Ignacio Arrarás Urdániz, Fernando Arias de la Vega, Gemma Asín Felipe, Virginia Arrazubi Arrula, Ana Manterola Burgaleta, Idoia Morilla
• Localización: Psicooncología: investigación y clínica biopsicosocial en oncología, ISSN 1696-7240, Vol. 7, Nº. 1, 2010, págs. 35-50
• Idioma: español
• Enlaces
  • Texto completo
• Dialnet Métricas: 2 Citas
• Resumen
  • español

    Este trabajo pretende presentar el área de la evaluación de la Satisfacción con los Cuidados (SC) recibidos por el paciente oncológico. La SC es considerara como una de las variables PRO � patients reported outcomes más importantes.

    La SC se entiende como un concepto multidimensional en el que se incluyen las diferentes experiencias y procesos asociados con la atención que reciben los pacientes. La evaluación de la SC juega un papel importante en la investigación clínica, en la gestión o en la práctica clínica diaria, y puede ser realizada en varios niveles de la atención sanitaria. El Grupo de Calidad de Vida de la Organización Europea para la Investigación y Tratamiento del Cáncer-EORTC ha desarrollado un sistema de medida formado por un cuestionario general de Calidad de Vida y módulos para diferentes tipos de tumor, tratamientos y otras áreas que lo complementan.

    Dentro de este grupo hay una línea de investigación dirigida a la creación de cuestionarios de SC. En el presente trabajo presentamos los cuestionarios creados por este grupo EORTC IN-PATSAT32 y OUT-PATSAT35 RT, las validaciones que se han realizado para nuestro país de dichos instrumentos, y otros cuestionarios de medida de SC que han sido empleados en oncología.

    Además, se hace referencia a aspectos específicos de la medición de SC.

  • English

    The aim of the present work is to introduce to the field of Satisfaction with Care (SC) assessment in cancer patients. SC is considered as one of the most important PRO - patients reported outcomes variables. SC is understood as a multidimensional concept in which the different experiences and processes related to the attention patients receive are included. SC assessment has a key role in clinical research, in administration or in the daily clinical practice, and can be performed in different levels of the health care system. The European Organization for Research and Treatment of Cancer�EORTC-Quality of Life Group has developed an assessment system composed of a general Quality of Life questionnaire and some modules for different treatments, tumors and other areas that complete it. There is a research line within the EORTC Quality of Life Group for developing SC questionnaires.

    In the present work the SC instruments built by this group EORTC IN-PATSAT32 and OUT-PATSAT35 RT, the validation studies for Spain of these two instruments, and other SC questionnaires that have been used in oncology are presented. Besides, specific aspects of SC assessment are explained.

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