Reacciones emocionales de profesionales ante conductas problemáticas en personas con discapacidad intelectual: un estudio cualitativo

• Reyes-Martín, Juliana ^[1] ; Simó-Pinatella, David ^[1] ; Andrés-Valle, Ana ^[1]
  1. [1] Universitat Ramon Llull

     Universitat Ramon Llull

     Barcelona, España

     
• Localización: Siglo Cero: Revista Española sobre Discapacidad Intelectual, ISSN 2530-0350, Vol. 57, Nº 1, 2026, págs. 11-31
• Idioma: español
• DOI: 10.14201/scero.32657
• Títulos paralelos:
  • Emotional reactions of professionals to challenging behaviors in people with intellectual disabilities: A qualitative study
• Enlaces
  • Texto completo
• Resumen
  • español

    Las conductas problemáticas (CP) en personas con discapacidad intelectual son un reto clave en entornos residenciales, entre otros factores por su impacto emocional en el personal de apoyo. El objetivo de esta investigación es explorar las experiencias del personal ante las CP, sus reacciones, sus creencias y los recursos necesarios para su manejo. Los resultados indican que las CP generan emociones en el personal de apoyo directo, moduladas por diversos factores. La percepción de autoeficacia, las creencias y las atribuciones causales y el contexto organizacional influyen en la interpretación y la gestión de las CP. Es fundamental un enfoque integral que combine formación, apoyo emocional y estructuras organizativas.

  • English

    Challenging behaviours (CB) in people with intellectual disabilities are a key challenge in residential environments, among other factors due to their emotional impact on support staff. The objective of this research is to explore the experiences of the staff before CBs, their reactions, beliefs, and the resources necessary for their management. The results indicate that CBs generate emotions in direct support staff, modulated by several factors. The perception of self-efficacy, beliefs and causal attributions and the organizational context influence the interpretation and management of CBs. A comprehensive approach that combines training, emotional support and organizational structures is essential.

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