Medición del engagement laboral: Una revisión sistemática de la literatura

• Paula Maria Rattis Teixeira ^[1] ; Fernando Cesar Almada Santos ^[2]
  1. [1] Universidade Federal de Lavras

     Universidade Federal de Lavras

     Brasil

     
  2. [2] Universidade de São Paulo

     Universidade de São Paulo

     Brasil

     
• Localización: Universitas psychologica, ISSN 1657-9267, Vol. 23, Nº. 1, 2024
• Idioma: español
• DOI: 10.11144/Javeriana.upsy23.wems
• Títulos paralelos:
  • Measuring Work Engagement: A Systematic Review of the Literature
• Enlaces
  • Texto completo
• Resumen
  • español

    La literatura define el compromiso laboral como un estado mental positivo, marcado por la presencia psicológica en el trabajo, que involucra componentes físicos, emocionales y cognitivos. Esta revisión sistemática tuvo como objetivo identificar instrumentos internacionales para medir el engagement. Se definieron fuentes de información, estrategia de búsqueda, criterios de elegibilidad de artículos, criterios de análisis, proceso de extracción de datos de artículos y presentación de resultados. Se recuperaron y analizaron un total de 71 estudios a partir de bases de datos científicas, incluidos artículos de periódicos, libros y capítulos de libros. Se identificaron 25 escalas Likert (de las cuales se analizaron 15), que son diferentes entre sí, de acuerdo con la perspectiva teórica del compromiso. Se considera que este artículo, al señalar diferentes escalas psicométricas, y ajustando cada una em cuatro perspectivas teóricas diferentes, puede ayudar a los investigadores a elegir aquellas que mejor se adapten a sus propósitos científicos.

  • English

    The literature defines work engagement as a positive mental state, characterized by psychological presence at work, which involves physical, emotional, and cognitive components. The objective of this systematic review was to identify international instruments for measuring engagement. We defined the information sources, search strategy, article eligibility criteria, analysis criteria, article data extraction process, and presentation of results. A total of 71 studies were retrieved and analyzed from scientific databases, including journal articles, books, and book chapters. Twenty-five Likert scales were identified (of which 15 were analyzed), which differ from one another according to the theoretical perspective of engagement. It is considered that this article, by highlighting different psychometric scales and aligning each with four distinct theoretical perspectives, can assist researchers in selecting those that best suit their scientific objectives.

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