Alejandro Erasmo Loli Pineda
, Karen P. Llacho Inca
, Vladimir Illich Navarro Vargas
, Fernando Paul Cerón Valencia
, Carlos Pulido
, Javier Fernando del Carpio Gallegos
El objetivo del presente estudio es determinar la relación entre la calidad de vida laboral y el comportamiento de ciudadanía organizacional. El estudio es de enfoque cuantitativo, descriptivo y correlacional, su diseño es no experimental y transversal. Para el efecto, se aplicaron dos instrumentos debidamente confiables y válidos a una muestra de 435 profesionales de diferentes especialidades que laboran en organizaciones públicas y privadas de Lima y el interior del Perú y que cursaban estudios de postgrado en diversas universidades.Los resultados obtenidos inprivadas; sin embargo, no se encontró diferencias de opinión sobre el comportamiento de ciudadanía organizacional.
The objective of this study is to determine the relationship between the quality of working life and the behavior of organizational citizenship. The study applied a quantitative, escriptive and correlational approach, its design is non-experimental and transversal. For this purpose, two duly reliable and valid instruments were applied to a sample of 435 professionals from different specialties who work in public and private organizations in Lima and the interior of Peru and who were studying postgraduate studies at several universities. The results obtained indicate that there is significant and positive statistical evidence of association between quality of working life and organizational citizenship behavior. An analysis of these variables to determine the differences when intervening sociodemographic and organizational variables showed that there are differences of opinion regarding the quality of working life between employees belonging to public organizations and those employees of private organizations; however, no differences of opinion were found on organizational citizenship behavior.